Overview oF Office Policies
For New Patients
1. Send and email noting your interest to info@thehealthymindcenter.com
2. There will be a simple questionnaire to make sure that this clinic would be the most appropriate place to provide care for you.
3. You will be asked to create a patient portal and fill out new patient information after verifying benefits and eligibility.
4. Schedule an appointment with a provider.
Cancellations and No-Show Policy
Once your appointment is scheduled, you will be expected to pay for the full cost of the session unless you provide at least 24 business hours advance notice of cancellation. This includes initial evaluations and follow up appointments. Business hours are considered the weekdays between Monday and Friday, during the hours of 8 am and 5 pm, and do not include evenings, weekends or holidays when the office is closed. This means that if you have an appointment on Monday January 7th at 4 pm, you must cancel by 4 pm Friday January 2rd to avoid being charged.
Billing and Payments
Full payment of each session will be expected at the appointment. Credit cards, personal checks and cash are accepted.
**Please note: there is a $35 administrative fee assessed for any returned check and for each incident of a declined credit card. We strongly encourage you to keep an accurate and active credit card on file to charge for your sessions. **